Category Archives: Google

Google Maps to Let Users Send Messages to Businesses

Google Maps has introduced a new feature to allow businesses and users communicate each other. The new business messaging capabilities given by Google Maps, users will now be able to send messages through the Google Maps app as well.

To note, the leading local listing app from Google rolled out Messaging feature last year. The feature helped users initiate text conversations with businesses through their GMB profiles.


After the rollout, Messages will appear in the side menu of the Google Maps app and users can initiate messaging by tapping the ‘Message’ button on business profiles. According to Google, the new feature will help users to distinguish personal messages separate from their conversations with businesses.

The feature will be a big boost for the businesses as they can engage more with their customers. The feature, though, is an optional feature and is turned off by default.

Means, businesses who aren’t interested in receiving messages can simply not turn the feature on. To activate messaging feature, you’re required to visit can do so from the Google My Business dashboard.

Businesses will also be able to see different messaging stats over time, such as the number of clicks on the message button, number of conversations, and the number of total messages. Only a person designated as a manager of Google My Business listing can send messages.

Image Credit: Search Engine Journal

Google My Business Insights now Features Branded Searches as Well

Google has added a new ability to its Google My Business Insights that allows segmentation of branded searches from direct or discovery related searches.

Google My Business Insights Branded Searches

See the screenshot below that has been taken from my business in Google My Business. You can see the new yellow slice for branded searches.

You can see the available following categories in the below pie chart of Google My Business Insights:

Direct (green) –

Shows customers who find your listing searching for your business name or address


Google Curved Mobile Search Results Interface

Google Voice Access App Launched

To help differently able people with their Android phone experience, Google has launched a new app called Voice Access app.

Google Voice Access App Launched for Disabled

Google Voice Access App Launched

The app will help users suffering from disabilities like Parkinson’s disease, multiple sclerosis, arthritis, spinal cord injury, and more to operate their Android devices more efficiently.

Using the Voice Access app, they can now easily navigate through apps, compose and edit text, and talk to the Google Assistant. The app will now let those people with disabilities use voice commands to scroll phone and navigate app screens.

To explain how the app works, Google writes in a blog post:


Google Curved Mobile Search Results Interface

AMP Stories Start Appearing in Google Feeds on Android

After Snapchat and Instagram, Google starts rolling out its AMP based Stories feature to its Google feeds on Android platform. To recall, AMP news feeds are already available in Google Search.

AMP Stories in Google Feeds

AMP Stories Start Appearing in Google Feeds

AMP Stories is a rich and faster way of delivering news and information. The AMP arrangement allows delivery of Portrait images, videos, and infographics in a fit-to-screen format. These stories are accessed and navigated by just tapping to the right of the screen.

The feed appears in the Google feed in form of a portrait story card. The story card is a full-screen tall image labeled as a “Featured visual story.  When tapped, it opens the standard Chrome Custom Tab for an AMP story.

Publishers involved in the